For vehicles of any age or mileage.
With your silver motor warranty cover, the following components are covered against mechanical breakdown or electrical/electronic failure.
All major internal moving parts of the engine and the camshaft timing belt / timing chain and tensioners, providing the manufacturer’s replacement recommendations have been complied with and it is free from oil contamination.
Manual / auto gearbox & transmission
All major internal mechanical parts.
Differential, drive shafts, propshafts, centre bearings, CV and universal joints, bearings & couplings.
Centre plate, pressure plate, release bearing, ring gear, clutch fork, master cylinder, slave cylinder, clutch pedal and cable.
Master cylinder, wheel cylinders, servo, brake pumps, limiter valve, ABS pump, actuator & modulator, calipers, vacuum pump and brake pedal.
Steering rack and pinion, steering box, pump, idler box, column joints & bearings, pressure pipes, track rod ends and steering column (excludes electric locks and ECU).
Air con pump, radiator, heater matrix, heater fan motor, water pump, viscous cooling fan coupling and thermostat & housing.
Shock absorbers & coil springs (replaced in pairs), wishbones, McPherson struts, suspension arms, leaf springs, track control arms & linkages, self levelling units, anti-roll bar, reservoir pump & regulator valves, kingpins and ball & swivel joints.
Starter motor / solenoid, alternator, ECU (engine only), voltage regulator, ignition coil, distributor, electronic ignition amplifier, indicator relay, wiper & washer motors, window and sunroof motors, heater fan motor, horn, alarm control unit, cruise control actuator & control unit, central locking solenoids and switches.
Fuel pump, injection pump, lift pump, air flow meter, EGR valve, idle control valve.
Front and rear bearings.
Hybrid / EV
Electric motor, electric controller, AC/DC converter.
Casings, where a covered item caused the damage.
As part of a valid repair (oils, antifreeze, fluids, oil filter changes, gaskets & seals).
We’re here to help. Call our customer care team now on Freephone 0800 060611
What you get with all our covers.
What you get with all our covers.
Car warranty questions
What does my car warranty cover?
With WSG, your vehicle is covered for a huge range of parts and the labour times involved to repair or replace them.
Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. Silver covers a range of listed items and is designed with the older or higher mileage vehicle in mind. Explore the different plan types above to find out more.
What's NOT covered?
Naturally there are some parts and faults that we just can’t cover such as bodywork, trim, general maintenance and service items.
Our Platinum and Gold plans are so advanced that it’s almost impossible to list every covered item, therefore you’ll only find the exclusions. Anything not listed under exclusions is covered.
Silver only lists the covered items so anything not shown is specifically excluded.
What happens if my car exceeds the age and mileage parameters?
The age and mileage parameters of our standard car warranties only apply to the vehicle at the warranty start date. If you exceed these age or mileage parameters during your warranty term, don’t worry – your cover simply continues for the remainder.
The exception is where you have our Platinum warranty, which includes wear & tear cover until your vehicle reaches 100,000 miles. After this, the wear & tear element ceases but the rest of your cover remains the same.
How many claims can I make?
You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of your car at the time of claim. All claims include the cost of parts, labour and VAT.
How do I make a claim?
Before you have any work carried out, you must contact our claims team on 0800 060 8610 or email us. We’ll need to provide an authorisation code to the garage for the repairs to be done.
The full claims process can be found here.
Note: We won’t be able to pay for any repairs that are carried out without our authorisation.
What is a used car warranty?
A used car warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It’s designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.
Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A used car warranty could save you thousands of pounds in repair costs.
Why is my warranty different to the above?
Some of our dealers offer customised products, so you may find that your cover has some differences to our standard range. If you’d like to discuss the cover you’ve been offered, please get in touch with us or speak to your dealer.
How do I take out a WSG warranty?
You’ll need to purchase a used car from one of our approved dealerships to receive or be offered a WSG motor warranty. Please contact us to find out who your nearest dealers are.
In most cases, your plan can then be upgraded or extended around the start date, or renewed around the expiry date.
Do I need to use one of your garages?
In most cases, you’ll be able to choose whether you use our car repairer network or your own garage. We work directly with hundreds of garages across the UK, which also means that we settle claims with them directly.
If you use your own, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we’ll reimburse you once we’ve received the repair invoice and any documents requested.
Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering.